Shipping policy
Printed to order, shipped by the printer. Every YAMIWARD piece is made after you order it, by the print partner that produces that item, and shipped from there straight to you. We do not hold stock.
Shipping is the printer's own rate, passed through at cost. The price you see at checkout, before you pay, is exactly what the printer charges to ship that item to your address. We add nothing to it and we do not subsidise it. There is no free-shipping threshold at the moment; if we add one, it will appear at checkout and here.
Items from different printers ship separately, and each shipment has its own shipping charge. Tees, hoodies, stickers, mugs, totes and accessories can come from different production partners. When your order mixes them, checkout shows one rate per shipment and adds them up. If you want to keep shipping low, order from one category at a time, or check the total at checkout before you confirm.
Where we ship. Canada, the United States, Japan and South Korea. Japan Express items are printed in Japan and ship within Japan only. We do not ship to other countries yet.
How long it takes. Production is usually 2–5 business days. Transit after that depends on the item and the printer: apparel to Canada and the US usually arrives 5–10 business days after production; stickers, mugs, totes and caps can take longer because of where they are made, sometimes 2–4 weeks in total. You receive a tracking link by email as soon as each shipment leaves the printer.
Duties and taxes. Orders to Japan and South Korea may be subject to import duties or taxes set by your country; those are the buyer's responsibility.
Wrong address or a lost parcel. Check your address at checkout — a parcel returned for a wrong address is reprinted and reshipped at the printer's rate. If tracking stops moving for more than 10 business days, tell us and we chase it with the printer.
Questions about an order in transit? Use the contact page with your order number and we will track it down.